Monthly Archives for February 2012

A Memorable Reader Experience

Each year I eagerly anticipate the publication of Oxford American's Southern music issue. It's always high quality stuff and this year's edition focusing on music from Mississippi is no exception. It's chock-full of well-written and engaging stories, amazing design (just check out that cover!) and unforgettable images. read more

Mobile Marketing That Works

Now more than ever marketers must rely on their creativity, imagination and cunning to enhance the customer experience in new and exciting ways. Mobile is an exponentially growing and ever changing environment and it’s important to be aware of the current and potential marketplace your brands are headed toward. Understanding … read more

Boost Consumer Satisfaction via Facebook Live Chats

As a child, I analyzed presidential candidates in terms of general likeability. Every candidate was judged by the same criteria as my 5th-grade friends: “Do you smile when you talk to me? Do you treat the girls as equals to the boys? Would you share your Lunchable with me if my mom packed a ham sandwich?”

But the trump card that always won out when judging anyone was: “Are you a cat person?” read more