Social Media Lessons from Southwest Airlines http://parthenonpub.com/blog/2009/11/04/social-media-lessons-southwest-airlines/ Wed, 10 Mar 2010 15:33:25 -0600 http://wordpress.org/?v=2.8.5 hourly 1 Social Media Lessons from Southwest Airlines http://parthenonpub.com/blog/2009/11/04/social-media-lessons-southwest-airlines/comment-page-1/#comment-49 Paula Berg - Southwest Airlines Mon, 23 Nov 2009 19:11:59 +0000 http://parthenonpub.com/blog/?p=1129#comment-49 Hey, Bobby - Thank you so much for your kind words! We've learned so much over the last four years, and it has been a blast. Of course, my hat is always off to the leaders here at Southwest who have allowed us to explore social media, make some mistakes along the way, and discover how best to apply it for our Company and our Customers. Thank you so much for allowing me to visit with y'all. Nashville was fantastic...hope I can stay a bit longer the next time I'm in town. Take care, Paula Berg Southwest Airlines Hey, Bobby – Thank you so much for your kind words!

We’ve learned so much over the last four years, and it has been a blast. Of course, my hat is always off to the leaders here at Southwest who have allowed us to explore social media, make some mistakes along the way, and discover how best to apply it for our Company and our Customers.

Thank you so much for allowing me to visit with y’all. Nashville was fantastic…hope I can stay a bit longer the next time I’m in town.

Take care,

Paula Berg
Southwest Airlines

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