Etiquette by definition is a show of respect for another. But at work, the lines are often blurred.

I saw this article on CNN and it got me thinking about what’s rude and what’s not. I put my napkin on my lap, say please and thank you (well, most of the time), and keep the cell phone calls to a minimum. But I don’t really mind elbows on the table and can’t remember the last time I said “sir” or “ma’am”.